Membership Agreement

Zepp Home Services LLC — Zepp Home Care Plan

ZEPP HOME SERVICES LLC — HOME CARE PLAN MEMBERSHIP AGREEMENT

1. PARTIES. This Membership Agreement ("Agreement") is entered into between Zepp Home Services LLC ("Company") and the individual identified in the enrollment form ("Member") for the property address provided at enrollment ("Property").

2. SERVICES. Company will perform the preventative maintenance services described in the Member's selected plan (Standard or Platinum) at the Property. Standard Plan maintenance visits are performed every six (6) months. Platinum Plan services include all Standard Plan services plus annual driveway pressure washing, exterior soft washing once every two (2) years, one complimentary minor repair visit per year (up to one hour of labor), free estimates on projects, and a 15% discount on repairs.

3. SCOPE AND LIMITATIONS. Gutter cleaning is limited to single-story access. HVAC filters are provided by the Member or billed separately. Services do not include parts, materials, major repairs, roof replacement, pest control, or work requiring specialty licensing, permitting, or equipment beyond the scope of routine maintenance. Any work outside the plan will be quoted in writing and performed only with Member approval.

4. FEES AND BILLING. Membership fees are billed at the rate selected at enrollment: Standard $39.99 per month or $399 per year; Platinum $79.99 per month. Monthly memberships renew automatically each month and annual memberships renew automatically each year until cancelled. Payment is processed by the Company's third-party payment processor. Failed or declined payments may result in suspension of services.

5. TERM AND CANCELLATION. Monthly memberships may be cancelled at any time with thirty (30) days' written notice to info@zepp-home-care.com. Annual memberships remain in effect for the full twelve (12) month term and may be cancelled prior to renewal. Fees already paid for a completed service period are non-refundable. Company may cancel this Agreement with thirty (30) days' notice.

6. ACCESS. Member agrees to provide safe and reasonable access to the Property, including exterior areas, attic access, and utilities required to perform the services. Company will make reasonable efforts to schedule visits at a mutually convenient time. Missed appointments without 24 hours' notice may be counted as a completed visit.

7. WARRANTY. Company warrants its workmanship for two (2) years from the date of service. This warranty does not cover materials supplied by others, normal wear, weather events, pre-existing conditions, or damage caused by third parties or lack of maintenance outside this plan.

8. LIABILITY. Company is licensed and insured. Company is not responsible for pre-existing conditions, latent defects, concealed damage, or consequential damages. Inspections are visual and non-invasive and are not a substitute for a licensed home inspection, engineering report, or code compliance review.

9. TRANSFER. Membership is tied to the Property address on file and is not transferable to another property without written approval from the Company.

10. ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between the parties and is governed by the laws of the State of South Carolina.

By checking the acknowledgment box and providing an electronic signature, Member confirms they have read, understood, and agreed to this Agreement, and authorizes recurring billing for the selected plan.